- Service code
- BH-MNT-05
- Family
- Maintenance
- Cadence
- Continuous evidence capture, quarterly control review, annual readiness assessment
- Response
- Evidence request fulfilled within 1 business day; audit finding triaged within 3 business days
Overview
Facilities hosting third-party AI workloads carry obligations that accumulate quietly: access control records, environmental logs, change history, incident evidence and maintenance attestations. Teams typically discover gaps during the audit itself, when reconstruction is expensive and sometimes impossible. This product maintains the evidence base continuously so that controls are demonstrable at any moment.
What is covered
- Control-to-evidence mapping across recognised frameworks, with gap identification
- Physical access control review: badge logs, visitor records, cage and rack access, tailgating assessment
- Environmental evidence retention: temperature, humidity, power and water-leak logs at audit-grade resolution
- Change management discipline for facilities and firmware work, with rollback evidence
- Incident and maintenance record completeness review
- Vendor and subcontractor assurance: certificates, insurance, background screening attestations
- Pre-audit readiness assessment and auditor liaison support
Deliverables
- Control matrix mapping each obligation to the evidence that satisfies it, with gap status
- Continuous evidence index, retrievable by control, date range or asset
- Readiness assessment ahead of a scheduled audit
- Remediation plan with owner and target date for each open gap
Who this is for
Operators hosting regulated or third-party workloads who cannot afford to reconstruct evidence after the fact.
Specification
- Framework families
- Security, service-management and data-centre operations frameworks
- Evidence retention
- Configurable, default 7 years for access and environmental records
- Scope
- Facility, environmental, physical security and maintenance processes
- Audit support
- Pre-audit readiness, evidence retrieval, auditor liaison
- Output
- Control matrix, evidence index, gap and remediation register
Related services
| Service | Scope |
|---|---|
| Power Distribution & UPS Upkeep | The utility path to the rack, maintained so that a single component failure never becomes a training run. |
| Predictive Thermal & Cooling Maintenance | Keep high-density AI racks inside their thermal envelope before throttling costs you throughput. |